Privacy-Policy

1. Introduction and Who we are

Welcome to Chamnar Bookstore.

We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase books, or interact with us through Meta (Facebook) services.

This policy is governed by the laws of the Kingdom of Cambodia.

2. What We Collect

A. Information You Provide Directly
When you place an order, create an account, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Order history
• Messages or inquiries

B. Information Collected Automatically
When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visit
• Cookies and tracking data

C. Information from Meta (Facebook)
If you log in or interact with us through Meta Platforms, we may receive certain information from Facebook. This may include:

• Your name
• Email address
• Public profile information
• Profile picture
• Facebook user ID

We only collect information that you authorize through your Facebook account settings.

3. How We Use Your Information

We use your information to:

• Process book orders and deliveries
• Provide customer support
• Manage your account
• Improve our website and services
• Send order confirmations and updates
• Send promotional offers (only if you consent)
• Measure advertising effectiveness

We may use tools such as Meta Pixel and Facebook Login to analyze website traffic and improve marketing campaigns.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Improve website performance
• Provide personalized advertisements

You may disable cookies through your browser settings, but some features of the website may not function properly.

5. Sharing of Information

We do not sell your personal information. We may share your data with:

• Payment processors
• Delivery service providers
• Website hosting providers
• Advertising platforms such as Meta
• Government authorities if required by Cambodian law

6. Data Retention

We retain your personal information only as long as necessary to:

• Complete transactions
• Maintain business records
• Comply with legal requirements

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure. However, no online transmission is completely secure.

8. Your Rights

As a user, you may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your account
• Withdraw consent for marketing communications

To exercise your rights, please contact us at info@chamnarbookstore.com.

9. Third-Party Links

Our website may contain links to third-party websites, including Facebook. We are not responsible for their privacy practices.

10. Children's Privacy

Our services are not intended for children under 13 years old. We do not knowingly collect personal data from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.